Quality Development Team

Quality Improvement

The Quality Improvement Team supports accurate, reliable, consistent microbiology testing in line with the laboratory's approved standards.

Key Activities

• Review testing procedures and controlled documents
• Monitor quality-control results and review nonconformities
• Promote review and communication of clinically significant results
• Use user feedback to improve service processes
• Support staff training and competency development

Contact

For service-quality feedback, contact the Microbiology Laboratory supervisor at 9147 or use the Contact page.

Note: Internal indicators and assessment results are used for the unit's quality-management activities.